Terms of Use & Conditions


Introductory Provisions

The Gigaled online store provides all its services and products to visitors and customers of this e-shop only if they accept the following terms of use and can be changed without any written or other notice. As soon as the guest customer, hereinafter referred to as "user" orders through the Gigaled online store, he declares that he automatically accepts and agrees with these terms. If he does not agree with the terms below, he should not use these services. Please read them carefully at regular intervals to be informed of any changes. These changes are to be made without written or other notice to users.

Buyer's Rights

Gigaled welcomes you to its online store.The web site www.gigaled.gr hereinafter referred to as "e-shop" for short, has been created by the individual company "Charalampos Kalogoglou" and has established the domain name www.gigaled.gr. Gigaled, which was founded and operates in accordance with Greek law, has its registered office at Papaflessa 16, in the Municipality of Ampelokipon, Thessaloniki, and is legally represented for the purpose of exhibiting, distributing and retailing its products to e-shop users which is located at www.gigaled.gr.The Gigaled business is legally and officially approved by the Ministry of Development and Competitiveness (General Secretariat of Consumer - Consumer Protection Division) concluded "distance contract" in accordance with applicable law.Gigaled's e-shop guarantees the security of your transactions.The terms of use of the store are quoted in order to inform you about your own rights and obligations and on the other hand to better serve you in the search and purchase of products you wish to buy from our online store. In the event that the use of any service of this store is governed by specific terms shall prevail in case of conflict, the specific terms of each market service.

Rights of Use

Right to use this e-shop is provided to those who have full legal capacity according to Greek law. The use of the e-shop by minors is only permitted with the express consent of the adults who exercise custody, who are solely responsible for the protection of minors. Gigaled is not responsible for any use by users who do not meet the above properties.

 Description of the service

The e-shop is the online store for the exhibition and distribution of Gigaled products with an independent pricing policy, terms of payment, distribution and delivery of the products. The user is also able to place orders in the e-shop basket as long as he has the technological capability to proceed with such actions.The user has the following options:                                           

- Check his order products.
- Pay according to the payment methods provided by the e-shop.
- Modify your account details
- See the history of his orders.

Obligations of the Shop

Gigaled has the obligation to issue legal documents and to send them to each order from the user inside or outside (with a special transparent envelope - sticker with the words 'documents enclosed') of their parcels / boxes.
It reserves the right to modify its electronic services and temporarily or permanently discontinue, with or without notice.In any case, the user who makes use of the e-shop services is deemed to have unconditionally accepted the terms of use and acknowledges that the online store is not liable to him for any modification, postponement of the provision of the service. All orders already registered in the system will be executed normally regardless of the possible temporary or non-interruption of e-shop services.

Shopping availability

Our services are available for Greece and Cyprus and for all other European Union (EU) countries.

Privacy/Personal data

Gigaled collects personal data only for purposes that serve its users.It has the ability to collect non-personal data of e-shop users for statistical purposes only.The ability to collect personal data is restricted to users only:

1. They have ordered.
2. They have registered through the e-shop page.                                                                   

The collection of user's personal data is necessary for the business to support transactions. Gigaled will not distribute the user's email address or other personal data for marketing purposes to third parties, but has the right to serve its own legitimate interests.The user reserves the right to request immediate deletion from the Gigaled databases as well as any personal information he has provided during the order and assumes that: 

- He has stopped using the e-shop services.
- There are no financial or other outstanding issues to the business.                                   

Gigaled maintains and processes its users' records in accordance with the applicable privacy protection provisions of personal data processing and the use of security procedures.Users of the site acknowledge and accept the maintenance and processing of their personal data for the purposes for which they submit them to the e-shop and this is done with their own consent.In any case, the user retains with respect to Gigaled all rights granted by the legislative framework on his or her personal data, namely the right to information, the right of access, the right of objection and the right to temporary judicial protection in case of confrontation with the company. Users are solely responsible for any third-party personal data being entered in the e-shop without  authorization / consent, as well as for the submission of false, untrue or inaccurate data and data for deception or misleading purposes.The transmission of sensitive data over the Internet is done using encryption and specifically Secure Socket Layer (SSL) protocol.The e-shop uses cookies to ensure the integrity of the registration process.Most browsers automatically accept cookies. If it chooses to reject cookies, it will not be able to fully access the technological capabilities of the e-shop platform.There will be no additional information about using cookies on the platform.  


Making an order is a distance contract in accordance with the current legislative framework (Article 4 of Law 2251/1994), as amended.After completing the order entry, the consumer receives an email from Gigaled with details of his order and confirming it with relevant information such as:                 

- Kinds of order
- Prices
- Quantities
- Means of payment
- Delivery method
- Delivery time                                                                                                                   

This message is suggested to store it on the PC for every use and is not a document or tax item.

The Gigaled e-shop supports bank deposit payments and has the ability to pay through Visa, MasterCard, Maestro, American Express, Diners credit, debit and prepaid cards from the secure banking environment of Alpha Bank.

The customer now pays the courier employee, who acts on the order of Gigaled upon delivery of the order to his place. The cost is explicitly stated in each order.For payment by cash on delivery, the terms defined by the co-operating "Geniki Taxydromiki" will apply and you can apply for it with a written request to one of its branches.Visit www.taxydromiki.gr for more information.For payment by cash on delivery, the terms defined by the co-operating "ELTA Courier" will apply and you can apply for it at your written request to one of its branches. Visit www.eltacourier.gr for more information.  If the order is delivered to the carrier, the user will be charged for shipping and delivery charges which can not be compensated.The customer has the right to withdraw from the order prior to the delivery of the order to the shipping company within 24 hours from the order entry only by e-mail sales@gigaled.gr. Prior to sending the order, Gigaled can confirm in any way the details of the customer and the order and reserves the right to delay or refuse to execute the order for any reason (eg unavailability).In the case of cash on delivery, sales notes (invoice / receipt) may be mailed upon receipt of the order or after receipt in special cases.


The e-shop tries to be as accurate as possible about the features of its products and appears. Also all products are checked before shipment for their proper operation by Gigaled staff. However, it is not responsible if the features or other content related to the products sold are inaccurate, incomplete, unavailable, or in general mistakes that can not be predicted or have occurred inadvertently. Gigaled is not responsible for defective products and / or untrue data relating to the goods obtained only by financially compensating the purchase cost of the products or replacing them with a corresponding product / products.For any reason, the user is entitled to a refund from the moment he receives the goods within 14 working days (right of withdrawal). In this case, you only bear the direct cost of returning the products.

Policies of return

Return products must be in good condition, packed well and not used. Products that do not comply with the above terms will not be eligible for refund.                                                  

Any defective resale products may be returned under the terms of the return policy of each company.For any changes to the information and technical features of resale products, Gigaled can not be held responsible unless it has been formally notified by its dealers. For any changes that may occur, the representatives of any of these companies are solely responsible.

Delivery time                                                                                                                     

The delivery time is stated in the eshop during the order process and usually does not exceed three (3) business days. However, delivery depends on many conditions (eg inaccessible areas, island reece, etc.) and is determined by the cooperating postal companies.The total delivery time does not include holidays and local holidays, as well as special conditions that may arise such as special conditions, earthquakes, transport strikes, road and other highway closures, etc.

Legal Claims

Any disputes arising between Gigaled and the user of the competent courts for the settlement under the Law arising from these terms of use or because of these are the courts of Thessaloniki.


All trademarks, insignia, product names, company names, graphics and logos are likely to be trademarks and intellectual property of third parties and belong to their legitimate owners, fall within their own sphere of responsibility and their appearance on the eshop is not should be understood as a transfer or assignment of a license or right of use.